Our agreement with you, in plain English

These terms are an agreement between you and Matter Desk Pty Ltd (ABN 39 697 017 502), the Sydney company that runs CaseSharp. In them, “we”, “us” and “our” mean Matter Desk Pty Ltd, and “you” means the person using CaseSharp.

They cover casesharp.ai, the CaseSharp app at app.casesharp.ai and anything else we offer under the CaseSharp name. They apply when you create an account, and whenever you use CaseSharp without one, for example to search for a case.

Our privacy policy explains what personal information we collect, where it goes, and how to see, change or delete it. Read it with these terms.

The short version, and the “In short” line under each heading, are there to help you find your way. The numbered clauses are the agreement.

Nothing in these terms takes away a right you have under the Australian Consumer Law, or under any other law that can't be excluded by agreement. clause 10 explains those rights.

CaseSharp is built for people studying law at an Australian university. Anyone can search for a case and read its details without an account.

You must be 16 or older to create an account. If you are younger, please don't create one. If we learn that an account belongs to someone under 16, we close it and delete its information. If you think that has happened, email privacy@casesharp.ai.

If you are under 18, you can use the free plan. New paid plans are paused. If they reopen, you will need a parent or guardian to agree before you buy one.

An account is for one person. Sign-in codes go to your email address, so keep that email account secure, and tell us at support@casesharp.ai straight away if you think someone else has used your CaseSharp account.

The citation check (beta) reads a draft you give it, finds the case citations, and compares the details of each one, such as the case name, citation, court and year, with the records we hold. Each citation then gets one of three labels: Matches our record, Differs from our record or Not in our records.

A label describes our records, not your work. Each one means only this:

• Matches our record

  The citation's details agree with a case we hold. It doesn't tell you the case supports your point.

• Differs from our record

  We know which case you mean, and a detail such as the year or page is different. Both versions are shown so you can decide.

• Not in our records

  We don't hold that case. It doesn't mean your citation is wrong.

You confirm each authority yourself, by opening it and reading it. If you mark a citation as confirmed in CaseSharp, that records your own check, not ours. How you read a case, and how you use it, are up to you.

The check is in beta, which means it is still being tested. It can miss a citation, read one wrongly or match the wrong record. If you find a mistake, please tell us at hello@casesharp.ai so we can fix it.

Our records are not complete. What we hold differs by court and by year. Our coverage page shows what we hold and the gaps we know about.

The citation check and the case pages use no generative AI. They compare facts. They don't write, rewrite or suggest anything in your work.

CaseSharp is a study and research tool. It doesn't give legal advice, and we are not a law firm. If you need advice about your own situation, talk to a lawyer, a community legal centre or the Legal Aid commission in your state or territory.

The free plan has no end date and doesn't ask for a card. It includes the citation check for 3 different drafts each calendar month, Sydney time. Checking the same draft again doesn't use another one. The plan's other limits are on the pricing page.

New paid plans are paused. We never charge you unless you choose a paid plan and confirm its price first. Paid plans are sold and managed on the CaseSharp website. The CaseSharp iOS and Android apps do not take payment or offer an in-app subscription purchase.

If you already subscribe, your plan carries on. It renews automatically each month or year, at the price you confirmed, until you cancel.

You can cancel at any time in account billing on the website. Cancelling stops the next renewal, with no exit fee. Your plan continues until the end of the period you have paid for, and you keep everything you have saved.

Before a price change applies to you, we email you at least 30 days ahead. If you don't want to pay the new price, cancel before it starts. A yearly plan keeps its price until its next renewal.

If a payment fails, we keep your plan on for 7 days while the payment is retried. If it still hasn't gone through, your account moves to the free plan.

Your rights to a refund under the Australian Consumer Law are in clause 10. We also refund the unused part of a paid period in the cases set out in clause 11.4 and clause 12.

Use CaseSharp for your own study and research, and follow your university's rules on academic integrity and on using AI. Your unit outline says what is allowed in each assessment. CaseSharp doesn't decide that for you.

Only add drafts you are entitled to use, such as your own work, or someone else's with their permission.

You must not:

• copy, scrape or bulk-download CaseSharp's records, by hand or with automated tools;
• get around a limit, for example by opening extra accounts to get more free checks;
• share your account, or sell or give away access to it;
• test, probe or get around CaseSharp's security, or interfere with the service or anyone else's use of it;
• copy or reverse-engineer CaseSharp's software, except where the law allows it;
• add anything unlawful, or anything you know contains harmful code; or
• use CaseSharp to break the law or to mislead anyone.

If you break these rules, we may limit or suspend your access as set out in clause 11.3.

We don't own the judgments, legislation or other court material that CaseSharp describes or links to, and copyright in them still exists. In Australia, copyright in judgments and legislation is generally held by the Crown (Crown copyright), and published law reports add their publisher's own copyright, for example in headnotes.

Each court, parliament and publisher sets its own terms for reusing its material. Quoting a judgment in your own work, with a citation, is part of studying law. Copying or republishing material in bulk is different: check the publisher's terms first.

For most cases, CaseSharp shows the case details, such as the name, citation, court, date and judges, and links you to read the judgment where it is published: the court's own website, AustLII or JADE. Those sites are run by others, and their own terms apply when you use them.

We show the text of a judgment or an Act only where its source allows us to. If you think CaseSharp shows material it shouldn't, email hello@casesharp.ai and we will look into it promptly.

Our case details can contain mistakes. Check anything important against the published judgment.

You own what you add to CaseSharp, such as drafts, notes and saved checks. We claim no rights in it.

You allow us to store, copy and process what you add only as far as we need to run CaseSharp for you: for example, to read a draft and find its citations, to keep a check you save, and to back it up. That permission ends when you delete the content or your account, apart from copies in backups until those backups expire.

We never use your drafts to train AI models, and we never sell them.

If you don't save a check, we don't store your draft. A saved check keeps it until you delete it. The privacy policy explains the exceptions, such as error reports, and how long we keep things.

We never tell your university, your lecturers or anyone else that you used CaseSharp, or what a check found, unless the law requires us to or you ask us to.

CaseSharp's software, design, name and logo, and the way we organise our records, belong to us or to those who license them to us. Using CaseSharp doesn't transfer any of them to you.

You may use what CaseSharp shows you, such as a check result or a draft footnote, in your own study and research, and copy it into your own work. Check a draft footnote before you use it.

If you send us feedback or a suggestion, we may use it to improve CaseSharp. You don't have to send any, and we won't name you without asking.

Free accounts, and every account created from 13 October 2026, have no generative AI features. The citation check and the case pages never use generative AI.

Paid subscribers whose accounts were created before 13 October 2026 can still use AI chat and related tools. Their answers can be wrong or incomplete, even when they cite a case. Read the source before you rely on an answer, and follow your university's rules on using AI.

These tools send what you type to a generative AI provider outside Australia. The privacy policy says where, and what that provider may do with it.

Our services come with guarantees that can't be excluded under the Australian Consumer Law. They include that we provide our services with due care and skill, that they are fit for any purpose you make known to us, and that we provide them within a reasonable time.

If a service has a major failure, you are entitled to cancel and get a refund for the unused part, or to compensation for its reduced value. If the failure is not major, you are entitled to have it fixed within a reasonable time, and if it isn't, to cancel and get a refund for the unused part. You are also entitled to compensation for any other loss or damage that was reasonably foreseeable.

Nothing in these terms excludes, restricts or changes those rights, or any other right that the law says can't be excluded.

Apart from those rights, we don't promise that our records are complete, that the check finds every citation in a draft, or that CaseSharp is always available. clause 3 explains what the check does and doesn't do.

Apart from those rights, and as far as the law allows, we are not responsible for loss that wasn't reasonably foreseeable, loss caused by something outside our reasonable control, or loss caused by your breach of these terms. For anything else arising from CaseSharp, our total responsibility to you is limited to the greater of A$100 and what you paid us in the 12 months before the claim.

We don't ask you to cover our losses or legal costs (an indemnity). If you break these terms, the ordinary law decides what happens.

You can stop using CaseSharp and delete your account at any time, in settings or by email (how account deletion works). Your access ends when the request is accepted, and the account is permanently deleted after 30 days.

If you subscribe, asking us to delete your account also cancels your renewal. You can cancel in account billing first if you prefer.

We may suspend or limit your access if we reasonably believe you have seriously or repeatedly broken these terms, or to protect CaseSharp or other people from harm. Unless it is urgent or the law stops us, we tell you first, explain why and give you a fair chance to put it right. If you think we got it wrong, reply and a person will review the decision.

If we stop offering CaseSharp, we give you at least 30 days' notice by email so you can download your data, and we refund the unused part of any paid period.

clause 6, clause 7 and clause 10 keep applying after your account ends.

CaseSharp is still being built, and we may add, change or remove features. If a change significantly reduces what you have already paid for, we tell you, and you can cancel and get a refund for the unused part of your paid period.

We may update these terms, for example when the law or CaseSharp changes. If a change is material and you have an account, we email you at least 30 days before it applies to you. If you don't agree, you can close your account before then, and if you subscribe, we refund the unused part of your paid period.

The date at the top of this page shows the latest version. If you want an earlier version, or these terms in another format such as plain text or large print, email hello@casesharp.ai and we will send it free.

• 13 October 2026Rewritten in plain English. Added the minimum age of 16, what the citation check's labels mean, and your rights under the Australian Consumer Law. Corrected the clause on judgments and legislation, which are not free of copyright. Removed the indemnity and the broad disclaimer of warranties. New paid plans paused. For accounts opened before this date, this version applies 30 days after we email you about it.
• 24 September 2026Subscriptions sold only on the website, and how account deletion works.

If something goes wrong, email hello@casesharp.ai with what happened and what you would like us to do. We reply in writing and try to put it right with you.

You can also contact the consumer protection agency in your state or territory at any time, such as NSW Fair Trading. You don't have to come to us first.

These terms are governed by the law of New South Wales. You or we can bring proceedings in the courts and tribunals of New South Wales, or of the state or territory where you live.

If a court decides that part of these terms can't be enforced, the rest still applies.

If we don't enforce a term straight away, we can still enforce it later.

We may transfer these terms to a business that takes over CaseSharp, as long as your rights under them stay the same. We tell you before that happens. You can't transfer your account to someone else.

We send notices to the email address on your account. Send notices to us at hello@casesharp.ai.

These terms and the privacy policy are the whole agreement between you and us about CaseSharp.