Delete your CaseSharp account

In the app

Sign in, open Settings, then Data controls. Select Delete account and confirm with the email address on your account. The app will tell you when the request has been accepted. Your access ends at that point.

Without the app

Email us from the address registered to your CaseSharp account and say that you want the account deleted. You do not need to reinstall the app or sign in to send the request. If you cannot use that email address, tell us which address was registered so we can discuss how to verify that the account is yours. Never send us a password or payment-card details.

If your device cannot open an email app, write to support@casesharp.ai with the subject “CaseSharp account deletion request”.

What happens to your data

An accepted in-app request ends access immediately and schedules permanent account deletion after 30 days. The deletion process removes your account profile, saved research and generated work, and uploaded files from active CaseSharp systems. If a cleanup step fails, we retain the inaccessible account for retry rather than claiming it was deleted.

We may retain limited billing, security, audit or support records where needed to meet legal obligations, resolve disputes or prevent misuse. Copies in service-provider backups may remain until those backups expire. Contact us if you need details about a particular record or want to request deletion of specific data without closing your account.

Website subscription and deletion

CaseSharp subscriptions are purchased on the website, not in the mobile apps. An accepted account-deletion request queues cancellation of website renewals; if the payment provider is unavailable, we retry. You can also cancel from account billing before requesting deletion.