Privacy, and where your draft goes

For each part of CaseSharp: what stays in Sydney, what can leave Australia and the country it goes to. Only one feature uses generative AI, and only for older paid accounts. Open a feature below for what it receives, how long we keep it and your controls.

Most of what you give us stays in Sydney. Some parts are processed overseas by services that run CaseSharp for us. These are the countries, and what can be processed in each.

Under the Privacy Act we stay accountable for how overseas services handle personal information we send them (APP 8). We don't name these services publicly. If your university or library needs the list for a review, email privacy@casesharp.ai.

• Account details: your email address, and if you give them, a display name, your year level and subjects, and preferences.
• What you check: the text or file you add to a citation check, and the citations found in it.
• What you save: saved checks, cases, notes, folders and uploads, your search history, and invitations you send.
• Plan and billing: your plan, and for existing subscribers, payment references and billing events. Never your full card number.
• Technical and usage: sign-in records, network address, browser type, product events and error reports.
• Messages: what you write to us.

Sensitive information

We don't ask for sensitive information, such as health, religious or political information. A draft can contain it, for example a reflective essay. We read a draft only to find its citations, and keep it only if you save the check.

We collect information directly from you when you sign up, add a draft, search, save something or write to us, and automatically from your browser when you use the site. We don't buy lists or collect information about you from other people. The one exception: our payment provider tells us whether an existing subscriber's payment went through.

We hold your account and saved work in our database and file storage in Sydney. How we protect it is under security.

We use personal information only for these purposes. Each one says what it uses and what choice you have.

We send service emails, such as sign-in codes and account notices. If you join the practitioner interest list, we email you research invitations and availability updates. We send marketing email only to people who ask for it, and each one has an unsubscribe link.

We share personal information only:

• with services that run parts of CaseSharp for us, for the purposes above. Each one, and its country, is listed under where it goes;
• with people you choose to share with, such as a shared workspace;
• when the law requires it, for example a court order. We tell you first unless the law prevents it; and
• if CaseSharp is sold or restructured, with the new owner, who must keep to this policy. We tell you before that happens.

Computer programs make a few decisions about your account. None of them uses generative AI.

• The free allowance. A free account can check 3 different drafts each calendar month, Sydney time. The program compares a one-way fingerprint of the draft with the drafts you have already checked that month. Rechecking the same draft is free. Once the allowance is used, a new draft waits until the next month.
• Abuse limits. If an account or network address sends too many requests in a short time, further requests are refused for a while.
• Features by plan. Which features an account can use depends on its plan and when it was created.

These use your account number, your plan, when your account was created, and your recent usage. We don't think they significantly affect anyone's rights or interests, but we list them so you know they happen. If you think one was applied wrongly, email privacy@casesharp.ai and a person will review it.

The citation check's labels describe records, not you. “Not in our records” means we don't hold that case, not that your citation is wrong. No label is a judgement about your work.

You can ask for the personal information we hold about you, and ask us to correct it. It's free. Most of it you can do yourself:

• Download your dataRequest an export from your account page. You get a secure download when it's ready.
• Correct your detailsChange your display name, studies and preferences in settings.
• Delete one thingDelete a saved check or any saved item. To clear your search history, email us; the app doesn't yet let you delete a search yourself.
• Delete your accountFrom settings, or by email. How account deletion works.

For anything else, email privacy@casesharp.ai. We confirm the request comes from the account holder, for example by asking you to write from the account's email address, and reply within 30 days. If we can't do what you ask, we tell you why in writing and how to complain.

You can search for cases and read case pages without an account or giving your name. An account needs an email address so we can send sign-in codes, but your display name can be anything you like. Paying for a subscription needs your real payment details.

CaseSharp is built for university law students. You must be 16 or older to create an account. We don't knowingly collect personal information from anyone younger. If you think a child under 16 has an account, email privacy@casesharp.ai and we will delete it.

Information is encrypted on its way to us and where we store it. Each account can reach only its own saved work, and the database itself enforces that. Access to our production systems is limited to the people who run CaseSharp, and only to operate the service, fix faults, or respond to your request or a legal obligation.

If we suspect a data breach, we assess it within 30 days. If it is likely to cause serious harm, we notify you and the Office of the Australian Information Commissioner (OAIC) as soon as practicable, as the Notifiable Data Breaches scheme in Part IIIC of the Privacy Act requires.

When you ask us to delete your account, access ends at once and the account, its records and uploads are permanently deleted after 30 days. If a step fails, we keep the closed account until the deletion succeeds rather than calling it done. We may keep limited billing, security or support records where the law requires or to deal with misuse. Copies can remain in database backups until those backups expire on their regular cycle.

If you think we have mishandled your personal information, tell us first.

1. Email privacy@casesharp.ai with what happened and what you would like us to do.
2. We confirm we have it within 2 business days.
3. We look into it and reply in writing within 30 days. If we need longer, we tell you why.
4. If you are not satisfied, complain to the OAIC at oaic.gov.au or on 1300 363 992.

We review this policy at least once a year, and whenever a feature changes where information goes. The date at the top shows the latest change. If a change affects how we use information you have already given us, we email you before it takes effect.

• 13 October 2026One policy for casesharp.ai and the app. Names the countries where information is processed, adds the feature-by-feature panel, the citation check's data path, automated decisions and a minimum age of 16.
• 24 September 2026Previous version. It described overseas processing without naming countries.

In another format

Print this page or save it as a PDF from your browser. If you need it in another form, such as plain text or large print, email privacy@casesharp.ai and we will send it free.